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Connect your K4G seller account to Keysender to automate order fulfillment and inventory management for K4G orders. K4G issues an App ID and Secret for the connection; once entered, paid K4G orders are delivered from the inventory you map and the K4G stock count follows your inventory. Apply at k4g.com/sell if you do not sell there yet.
TL;DR
Make sure you have:
To get your App ID and Secret, email support@k4g.com and ask for the API credentials needed to integrate with Keysender. Include your K4G account email. K4G can take a few business days to issue the credentials.
Your K4G offers appear in Keysender with an inventory assigned. When a buyer purchases on K4G, Keysender fulfills the order automatically.
| Symptom | Cause | Action |
|---|---|---|
| Keysender cannot connect to K4G | The App ID or Secret was entered incorrectly | Recheck the credentials with K4G and re-enter them |
| A K4G offer does not appear in Keysender | K4G has not approved and published the offer yet | Wait for K4G's approval, then click Refresh |
| An order was placed but no code was delivered | The K4G product was not assigned to an inventory | Assign it now, then resend the order |
Submit a claim so Keysender Support can review it.
Email support@k4g.com and ask for the API credentials needed to integrate with Keysender, including your K4G account email. K4G can take a few business days to issue your App ID and Secret. You need an active K4G seller account first.
In Keysender, open Integrations, click Add New, and select K4G. Enter a store name for your reference, then the App ID and Secret from K4G, and click Save. Keysender generates an Access Token when the integration is saved.
First create offers in your K4G seller panel and wait for K4G to approve and publish each one. Then open Sales Channels, then K4G, in Keysender, click Refresh to pull your latest offers, and assign each product to the correct inventory database.
