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Keysender has two ways to send a buyer more than one code per order: via bundles, and via bonus codes. A bundle is one product backed by up to five inventories, delivering every inventory's codes in one message. Bonus codes add extra codes from a second inventory to one eBay or Shopify listing.
TL;DR
Make sure you have:
Open Inventory in Keysender and click Add New.
Set the type to Bundle, enter a name and a SKU, and save.
The bundle appears in the inventory list under the Bundles filter.
Open the bundle and click Add Component. Pick an inventory and the quantity of codes it contributes to each sale, then save.
Repeat for every inventory in the bundle, up to five. A bundle can contain only regular inventories, never another bundle.
Check the stock indicator. A bundle shows In stock or Out of stock rather than a number: it is in stock while every component holds at least its per-sale quantity. On the bundle page, any component below that quantity is marked so you know which inventory to refill.
List the bundle on a channel exactly as you would any product. When a buyer pays, Keysender takes the required codes from every component and delivers them to the buyer in one message.
To add stock to a bundle, add codes to its component inventories; the bundle itself has no upload option.
Open the connected channel menu in Keysender and select Products.
Find the listing you want to configure and click Details.
Click Bonus Codes at the top of the details page.
Select a bonus code option:
Select the inventory the bonus codes should be drawn from.
If you selected Custom, set the delivery details in the pop-up.
Click Save Changes.
Bonus codes are best effort: if the bonus inventory is empty, the order still delivers the main code. Bonus codes are available on eBay and Shopify listings.
For a bundle, create a test sale under Sales then Sale Orders with Create Order: the order delivers one message containing every component's codes, and each component's available count drops by its per-sale quantity. For bonus codes, place a test order on the listing: the buyer receives the main code plus the configured bonus codes.
| Symptom | Cause | Action |
|---|---|---|
| A bundle order did not deliver | One of its components was below its per-sale quantity | Add codes to that inventory, then open the order under Sale Orders and resend it |
| A component did not appear after Add Component | The bundle page had not refreshed | Reload the bundle page before trying again |
| Bonus codes did not arrive, but the main code did | The bonus inventory is empty, or the option is still Disabled | Add codes to the bonus inventory, or select Double, Triple or Custom |
| A bundle looks Out of stock but every component has codes | The stock check reads each component's available count against its per-sale quantity, and one component's count has not refreshed | Reload the bundle page; if it still shows out of stock, check each component's available count directly |
Submit a ticket with the bundle or listing name and the order id so Keysender Support can review it.
Bundles and bonus codes both deliver through the template attached to the listing, so the template decides how the buyer sees the codes.
[CODE] prints every code the order delivers, each on its own line: the listing's own codes first, then the bonus codes, and for a bundle every component's codes. There is no separate variable for bonus or bundle codes, so keep [CODE] in the template.[NL] inserts a line break. Use it to keep an instruction on its own line above the codes, for example Your codes:[NL][CODE].[ORDER_NUMBER], [PRODUCT_NAME] and the other order and business variables work as on any listing. The complete list is in Fully customizing an HTML email template.Edit the template as described in Customizing email and inbox templates, then send yourself a test order before you change a live listing.
A bundle is a product in its own right, backed by up to five inventories, that any channel can sell and that delivers every inventory's codes together. Bonus codes are a setting on one eBay or Shopify listing that adds codes from a second inventory to each order, best effort.
The bundle shows Out of stock and the empty component is marked on the bundle page. An order placed while a component is short does not deliver; add codes to that inventory, then resend the order from Sale Orders.
No. A bundle's components are regular inventories only, up to five, and it has no upload option. Stock comes from those component inventories, so you add codes to them directly.
No. [CODE] prints every code the order delivers, the listing's own codes first and then the bonus codes, or every component inventory's codes for a bundle. [NL] adds a line break above them.